Posts Tagged ‘influence’

Listen to Increase Influence

Author: Diane Hamilton, Date: 4/9/2012

“You cannot antagonize and influence at the same time.” — J.S. Knox

Who do you need to influence and under what circumstances? Perhaps it is a colleague, boss, or one of your employees. Maybe it is a client or customer. There are also many “personal” situations that call for the need to influence (with a spouse, child, or friend).

When faced with the need to influence others, I often see people trying to ‘push’ their position (I have also been guilty of this). We feel compelled to do the talking. “Here’s what I think.” “You’re not listening.” “You don’t understand.” Even if we don’t say these things, we often find ourselves thinking along these lines.

No Comments

Word Choice – Catch Yourself In The Act

Author: Paul Dillenburg, Date: 10/12/2010

Recently I had a conversation with a friend that caused me to reflect on a lesson I learned a few years previous. During our conversation my friend talked about an issue at work in which “everyone” was upset with how a project was being rolled out within the organization. As he talked, he expressed his dissatisfaction with the process and mentioned similar feedback he received from a colleague. As he talked he continued to use the phase, “everyone,” and occasionally peppered in an “always.”

No Comments