Leadership lessons are all around us…if we observe, listen and learn. Sometimes we learn from successes; sometimes missteps teach us the most.
The Story
My friend (a mid-level manager) was talking with his boss (the organization’s General Manager) about some accomplishments in his department. My friend was pleased with results from the previous month and he talked about how he praised his staff (giving credit for) the wins. The GM then “coached” my friend (his manager) by saying, “Haven’t I taught you anything. As the boss you get to keep the credit and place the blame.”
