Posts Tagged ‘credibility’

The 3 Cs of Building Credibility

Author: Diane Hamilton, Date: 1/30/2015

We hear a lot about credibility these days, particularly as it relates to our elected officials (as in lack of credibility).  It has even surfaced as we evaluate the results of our sporting events (e.g., deflated footballs, blown calls).

Credibility is the quality of being believable or worthy of trust.  As a leader, it allows your employees to put their faith in you to make good decisions, communicate with transparency and be a reliable source of information.  It allows your peers and your manager to know that you are communicating without hidden agendas and that you have the organization’s best interest in mind.

No Comments

How to Build Credibility

Author: Paul Dillenburg, Date: 1/11/2011

For those trying to establish credibility with co-workers, focus on the 3 C’s:

1. Competence – the technical, managerial, or leadership capabilities of an individual (e.g., knowledge, skills and abilities). Questions to ask yourself:

  • Do I have the necessary knowledge, skills, and abilities to be productive? How do I know?
  • Do I execute? Do I hold myself and/or others accountable for getting results?
  • Am I efficient and productive? Do I deliver in a timely fashion?
  • Are others convinced of my competence? How do I know?
No Comments

Resistance to Change

Author: Paul Dillenburg, Date: 8/10/2010

A few months ago I was in a coaching meeting with an individual that was new to their organization. This individual was brought into the organization as a subject matter expert and was finding resistance to the ideas he was attempting to implement. As our conversation continued, he described a scenario I have heard others in multiple organizations convey, “Our leaders don’t think my new way of doing things will work in this organization.” As I listened I could hear the disappointment and frustration begin to build in his voice. He clearly saw his ideas as being attacked and took this to mean his technical expertise was in question.

No Comments