Recognition Goes a Long Way

I love chai tea. Even during this incredible heat wave I drink hot chai. As I told someone recently, “It makes me happy.” Ah, yes, the simple things often mean the most.

The other day I had a cup of chai at a local coffee house I frequent. The barista is a regular for me; and, she always makes a perfect cup of tea. Always. So I told her. I made a point of thanking her for making the consistently best cup of chai that I’ve had—anywhere. The smile on her face and her genuine “thank you…you made my day” told the rest of the story.

So who have you recognized lately? Do your employees know that you appreciate them and what they do? A McKinsey global survey found that 67% of employees view “praise and commendation from their immediate manager” as more effective than cash. In addition, recognition was number one in the list of HR Solutions’ Top 10 Engagement Drivers.

So what are you waiting for?

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