Posts Tagged ‘decision making’

Improve Team Decision-Making

Author: Diane Hamilton, Date: 8/29/2013

I’ve been working with a number of teams lately who seem to struggle with decision-making. A couple of frequent complaints include:

  • “Decision-making takes too long. We’re trying to make decisions by consensus but we just never get anywhere.”
  • “It doesn’t matter what we say, the manager/leader always makes the decision.”
  • “We make a decision but then we just revisit it at the next meeting.”

If these protests sound familiar, you are not alone. It is quite common for teams to have difficulty with decision-making.

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10-10-10 Decision Making

Author: Diane Hamilton, Date: 11/23/2011

Are you looking for a quick and simple tool to help you in decision-making?  A tool that can help when you are ‘stuck’ and can’t seem to determine the appropriate next step?  The tool I’ve been recommending of late is from Suzy Welch’s book, 10-10-10: A Life Transforming Idea.

The exercise goes like this:

Think (journal) about a decision you are facing.  Answer the 10-10-10 question:

1.  What will the consequences of my decision be in 10 minutes (the first 10 basically stands for “right now” – as in, one minute, one hour, or one week)?

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Making the Tough Call

Author: Diane Hamilton, Date: 11/23/2010

I recently facilitated a leadership series with a group of high potentials.  As part of the overall program, we invited the company’s CEO to present.  One participant asked the CEO what he had learned over the years in his various leadership roles.  One of his responses was, “Don’t be afraid to make the tough decisions related to your team.  Develop people, train them, coach them…and, if they aren’t a good fit, find a place that is or make the tough decision.”

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Transparency

Author: Diane Hamilton, Date: 10/19/2010

Much has been written about transparency in business. When I work with senior executives they talk about wanting an organization that is “more transparent”. When I work with directors and managers, they voice concerns about the “lack of transparency” throughout the company. And, frontline supervisors and employees—well, the further removed you are from the actual decision-making, the less likely it is that you feel that the organization is actually transparent (at least in many companies). So, why is that? Why do we long for transparency, often build it into our corporate values, and yet fail to follow through in our day-to-day actions.

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