Executive Coaching Articles

Coaching is more than just action planning

Author: Paul Dillenburg, Date: 11/15/2011

A man always has two reasons for doing anything: a good reason and the real reason. – J.P. Morgan

Over the last several years, organizations have spent more and more money on leadership coaching for their executives and key leaders. When done well, leadership coaching can have a dramatic impact on the development of those being coached. This is due in large part to the relationship established between the coach and client. Through this relationship, and the ability of the coach to uncover the internal drivers of client behavior, sustainable results can be achieved. Unfortunately, not all coaches work with their clients to get at the drivers of behavior, preferring instead to jump to problem solving and action planning too quickly. In doing so, the client may not be able to sustain the change in behavior they are striving for, because they aren’t personally invested in the solution.

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To Lead, Sometimes We Must Follow

Author: Diane Hamilton, Date: 11/1/2011

horses

My family was recently enjoying a glorious fall day. The weather was great—the air was crisp, the sun was shining, and there were beautiful cottony clouds in the sky. The horses were grazing in the pasture enjoying the afternoon sun.

My sister-in-law commented on the horses walking back and forth across the field. “See how that horse leads the others around the pasture. Everywhere he goes, the others follow.” (To set the context, you have to realize that she is not a horse person.) As I looked out to the pasture, I saw something else. I’m no horse whisperer; however, if you have ever owned horses, it wasn’t hard to see what was really happening.

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Create a High Performing Workplace

Author: Paul Dillenburg, Date: 9/20/2011

In order get the best out of your workforce, look to create an environment that:

Ensures employees understand the significance of their work

  • Do employees understand how their job impacts customers?
  • Do employees understand how their job impacts the success of the organization?
  • Do employees feel valued?

Appreciates employee contributions

  • Do leaders/managers show appreciation to their direct reports?
  • Do leaders/managers treat direct reports with respect?
  • Are employees fairly compensated for the work that they do?

Allows employees to build their competence

  • Are employees’ skills and talents being used to their fullest potential?
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People are Watching

Author: Diane Hamilton, Date: 9/13/2011

Like it or not, as a leader your behavior is under scrutiny. And that scrutiny increases the higher up the hierarchy you go. Employees are watching (and evaluating) your word choice, actions and behaviors. So it is helpful to ask yourself:

• “How inspiring am I?”
• “Am I demonstrating positive or negative energy?”
• “Do my actions match my words?”
• “Am I behaving in a way that is consistent with the organization’s culture and values?”
• “Am I modeling behaviors that I want others to follow?”

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Who Surrounds You?

Author: Diane Hamilton, Date: 8/18/2011

Who Surrounds You2I’m a firm believer that as a leader you are only as good as the people you surround yourself with. Surround yourself with great people (who are a good fit to your culture and environment) and you are on the road to success. Yet, I regularly see leaders who want to be the center of it all. They feel like they need to be the smartest ones in the room. Instead of sharing information, they withhold it thinking it gives them power. They let their egos and/or insecurities get in the way. They fail to invest in their team because they are afraid that that if their team members look too good, they will look bad (e.g., stupid, not knowledgeable, less skilled). As it turns out, they end up “looking bad” because the team isn’t as successful as it could be. And they only have themselves to blame.

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Recognition Goes a Long Way

Author: Diane Hamilton, Date: 8/3/2011

I love chai tea. Even during this incredible heat wave I drink hot chai. As I told someone recently, “It makes me happy.” Ah, yes, the simple things often mean the most.

The other day I had a cup of chai at a local coffee house I frequent. The barista is a regular for me; and, she always makes a perfect cup of tea. Always. So I told her. I made a point of thanking her for making the consistently best cup of chai that I’ve had—anywhere. The smile on her face and her genuine “thank you…you made my day” told the rest of the story.

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Three Tips to Calm Chicken Little

Author: Diane Hamilton, Date: 7/14/2011

“The sky is falling! The sky is falling!” — Chicken Little aka Henny Penny

Chicken Little

I’ve worked with a number of Chicken Little’s over the years. You know them…employees who become almost hysterical in their reaction to feedback or their belief that organizational or team disaster is imminent. These people are often unreasonably afraid. Worse yet, they often try to incite fear in those around them. So what can a leader do to calm Chicken Little?

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Inspire Exceptional Performance by Shifting Your Energy

Author: Diane Hamilton, Date: 7/5/2011

“The positive thinker sees the invisible, feels the intangible, and achieves the impossible.”
–Author Unknown

What kind of “energy” do you display? Does your energy level allow you to “see the invisible” or “achieve the impossible?” Do you use anabolic energy (positive, productive, growth-oriented)? Or, do you use more catabolic energy (negative, draining, destructive)? When you receive feedback, how do others describe you? How is that similar/different from how you see yourself?

Effective leaders use more anabolic energy than catabolic. Anabolic energy allows you to develop an effective leadership style that positively influences and changes the world around you (in addition to yourself).

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3 Areas for Development

Author: Paul Dillenburg, Date: 6/28/2011

As individuals grow in their roles and responsibilities their developmental skill set should expand from technical competence, to managing self and others, to leadership expertise.

  1. Technical competence may include professional certifications, continuing education, or professional skills training (e.g., software training, writing skills, presentation skills).
  2. Managerial competence could include performance management, giving feedback, delegation, team building, managing conflict, communication skills and developing others.
  3. While enhancing managerial skills is a key development need that may continue throughout a career, top talent with potential for future senior-level roles need to develop additional leadership skills. These skills may focus on industry knowledge and exposure, organizational strategies, managing relationships through internal and external networks, influence without direct authority, resilience, and executive presence.
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Developing Executive Presence

Author: Diane Hamilton, Date: 5/31/2011

Within the last year, I’ve experienced increasing requests for coaching to improve “executive presence.” We’ve collected feedback from a number of executives to help define the term for their high potential leaders. Yes, it includes “dressing the part” (being perfectly groomed and “crisp” even in business casual settings). However, it is much more.

Most senior leaders indicated that it is about “demonstrating confidence.” They are looking for the confidence that suggests that the high potential leader would be comfortable and successful at the next level. While the list below is still not completely behavioral, it points the way for potential dialogue during the coaching and development of high potentials. Executive presence includes the ability to:

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